We will require the following information:
Date of Delivery:
Item(s) and Description(s):
Details of Damage:
Please indicate whether you would like a refund or replacement*please note we can only offer a credit note on bespoke items.
Please confirm that you have inspected the goods upon delivery and marked the delivery note as "damaged" as per our Terms and Conditions - if you did not document this, you are NOT eligible for a repair, replacement or refund.
Please attach 5 x photos – these MUST adhere to our Photographic Requirements – click here to view Photographic Requirements.